Senior Cloud Solutions Manager

1 month ago

Toronto, Ontario, Canada Amazon Full time
About the Role

We are seeking a highly skilled Senior Cloud Solutions Manager to join our team at Amazon. As a key member of our Customer Solutions Management team, you will be responsible for guiding AWS customers through their cloud journey, ensuring seamless collaboration between AWS teams and delivering exceptional customer outcomes.

As a Senior Cloud Solutions Manager, you will work closely with customer and AWS leadership to drive collaboration between core account groups, product/engineering teams, and customer teams. You will translate strategic initiatives into executable actions, working backwards from customer key milestones, and manage cadence by leading reporting and tracking functions.

You will be responsible for executing education plans, roadmap to business outcome alignments, Executive Briefing Sessions, and go-live events and transitions. You will also evangelize AWS services and influence customers to adopt them, driving innovation and contributing to the day-to-day management of customer successful migration to AWS.

Key Responsibilities:

  • Provide input on pre- and post-sales approaches to impact customer adoption and commitments
  • Deliver complex technical projects and migration initiatives that have a significant, timely impact on customer outcomes
  • Conduct deep discovery to design efficient adoption plans, identify acceleration gaps, and solve complex customer business problems
  • Implement and define effective change management approaches to drive successful cloud journeys
  • Work cross-functionally with AWS service teams to address critical customer requirements
  • Proactively mitigate adoption risks and track realization of customer business cases
  • Share best practices and thought leadership in public forums to advance the cloud ecosystem

About the Team

Our team at Amazon values diverse experiences and encourages candidates from all backgrounds to apply. We are committed to creating an inclusive team culture that empowers us to be proud of our differences. We offer ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, to inspire us to never stop embracing our uniqueness.

What We Offer

  • Endless knowledge-sharing, mentorship, and other career-advancing resources
  • Flexibility as part of our working culture
  • A commitment to work-life harmony

Requirements

  • 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
  • 2+ years of customer-facing work, engaging with customer executives, technologists, or partners to solve business problems with advanced technologies experience
  • Bachelor's degree in science, technology, engineering, math, business, or equivalent
  • PMP certification, or SCRUM/Agile, SAFe certification
  • Experience implementing cloud services, including migrations and modernization projects

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