Customer Service Representative

3 weeks ago


Regina, Saskatchewan, Canada City of Regina Full time

Job Summary:

We are seeking a Customer Service Representative to join our team at the City of Regina. In this role, you will be responsible for providing exceptional customer service to our clients, answering inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Provide customer service to clients in person, via phone, and via email
  • Answer and resolve customer inquiries and complaints in a timely and professional manner
  • Process transactions and handle cash and credit payments
  • Balance and prepare bank deposits
  • Work collaboratively with other team members to achieve departmental goals and objectives

Requirements:

  • High school diploma or equivalent required
  • Previous customer service experience an asset
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic math skills and accuracy with handling cash and credit transactions

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

How to Apply:

If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.



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