Customer Service Representative

1 day ago


Regina, Saskatchewan, Canada City of Regina Full time

We are seeking a skilled Customer Service Representative to join our team in Regina, Saskatchewan.

About the Role

This is a Casual position that involves answering customer inquiries, servicing requests and complaints for all programs and services offered at Major facilities. The ideal candidate will be able to work independently, think critically and provide excellent customer service.

Key Responsibilities:
  • Answer and deal with customer inquiries, service requests and complaints
  • Perform cashier duties including receipt of funds, issuance of receipts, balancing and preparation of bank deposits
  • Work in an environment that supports continuous improvement and under the direct supervision of the Clerk Cashier or designate
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Excellent communication and customer service skills
  • Ability to work effectively in a team environment
Compensation and Benefits

The estimated annual salary for this position is $32,764, based on a 20-hour work week at $15.93 per hour.

We offer a comprehensive benefits package, including health and dental insurance, as well as access to employee assistance programs.

The City of Regina is committed to fostering a respectful and inclusive workplace culture.



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