Technical Quality Assurance Automation Lead

2 weeks ago

Old Toronto, Canada EQ Bank | Equitable Bank Full time
Transform Banking with Us

We're EQ Bank | Equitable Bank, a Challenger Bank that's revolutionizing the banking experience in Canada. With over 50 years of history and $125 billion in combined assets under management, we're driven to enrich people's lives through innovative banking solutions.

About the Role

As a Technical Quality Assurance Automation Lead, you'll play a pivotal role in our Digital Banking technology team. Your expertise will be instrumental in leading software testing activities, ensuring the highest quality possible. You'll work collaboratively with IT departments and other business units to identify test requirements, design and execute test scripts, and participate in the defect process from reporting to resolution.

The scope of your responsibilities will include system functional testing, conversion, integration, and performance testing, as well as supporting business user acceptance testing. You'll strategize on how to test, plan, and execute software testing, thrive in finding creative ways to break things during testing, and triage defects, investigating root cause by reading logs, and improving efficiency through automation.

Key Responsibilities
  • Review business requirements with product owners and end users to clarify any ambiguity, ensuring testing conditions are understood.
  • Define test methods, create test plans, and perform various types of testing such as white-box, black-box testing, negative testing, customer scenario testing, stress testing, performance testing, scalability testing, regression testing, and platform testing.
  • Develop automated tests using Selenium Webdriver, TestComplete, SoapUI, or Postman to achieve maximum code coverage.
  • Develop and execute test cases within agreed-upon timelines, ensuring the application is performing as expected.
  • Assess and escalate critical & high-impact quality issues to the TDL, PM, or Tech Director.
  • Review test deliverables, manage defects, and document test results.
  • Participate in defect review meetings and provide analysis as required.
  • Assist in validating newly created testing environments in coordination with vendors and IT.
  • Troubleshoot and review logs/queues as required to analyze potential defects.
  • Create status and progress reports, along with testing metrics as required.
  • Support user acceptance testing phase.
  • Produce and review metrics; overlay progress, cumulative flow, and quality to overall delivery.
  • Design and implement automation frameworks, process optimization, and advanced toolsets.
  • Implement new automation strategies, calculate and measure expected ROI, and setup supporting teams and processes to maintain services in the long-term. Focus both on traditional and new areas of automation including: mobile, agile, and advanced data automation.
  • Provide accurate estimates for assigned task duration, along with confidence levels and foreseeable dependencies.
  • Follow prescribed change control procedures, ensuring all changes are properly documented, approved, and communicated.
  • Mentor, coach, and train existing and new team members.
Requirements and Qualifications

To succeed in this role, you'll need:

  • A University degree in Computer Science, Computer Engineering, and/or equivalent degree or business-related experience.
  • Demonstrated and solid understanding & experience with Behavior-Driven Development (BDD) or Test-Driven Development (TDD).
  • Understanding of Java, JavaScript, and the ability to write code from scratch would be a bonus.
  • Experience writing SQL statements and database testing skills.
  • 8+ years' experience with test plan preparation and test case execution preferably in the financial industry.
  • Good understanding of SDLC and of Agile/Scrum software development process.
  • Ability to analyze and understand issues of a technical nature.
  • Strong aptitude for learning new technologies.
  • Ability to interact effectively within a cross-functional team.
  • Managerial leadership capabilities.
What We Offer

We offer a competitive salary range between $120,000 - $180,000 annually, depending on experience.

In addition to a competitive salary, we provide a comprehensive benefits package, including medical, dental, vision, life, and disability benefits.

You'll also have access to an Employee Share Purchase Plan, maternity/parental top-up while caring for your little one, generous vacation policy, and personal days.

Equitable Bank is deeply committed to inclusion and diversity, and we strive to create a workplace where everyone feels valued and respected.

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