B2B Experience Manager Position
1 week ago
The successful candidate will be responsible for developing and executing digital initiatives tailored to B2B audiences, ensuring a seamless user experience that drives engagement and meets client needs.
- Analyze user data and feedback to continuously improve the PRO experience on the digital platform.
- Manage cross-functional teams to align digital efforts with broader business objectives.
- Stay ahead of industry trends to implement innovative solutions.
To be successful in this role, you will need:
- Experience in a similar role, preferably in an e-commerce or online customer service environment.
- 7-10 years of experience in B2B business in a strategic position or equivalent.
- Ability to work in a multifunctional environment, manage directly and using influence.
- Excellent written and verbal communication skills in French and English.
- Degree in digital commerce, business administration or relevant field.
RONA is a leading Canadian retailer of hardware, home renovation and gardening products. We offer a wide range of products and services to meet the needs of our customers. Our company values diversity and inclusion, and we are committed to creating a safe and respectful work environment.
We offer a comprehensive benefits package, including health and dental insurance, retirement savings plan, and employee discounts. Our team is passionate about delivering exceptional customer service and creating a positive shopping experience. If you are a motivated and results-driven individual who is passionate about B2B customer experience, we encourage you to apply for this exciting opportunity.
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