Gift Card Inventory Manager
2 weeks ago
About Recipe Unlimited Corporation
Recipe Unlimited Corporation is Canada's leading full-service restaurant company, boasting a diverse portfolio of iconic brands such as Swiss Chalet, Harvey's, St.Hubert, The Keg, Montana's, Bier Markt, East Side Mario's, and many more. With its rich history and commitment to innovation, our company offers an exciting work environment that fosters creativity, teamwork, and growth.
A Career Opportunity: Gift Card Coordinator
We are seeking an organized and detail-oriented Gift Card Coordinator to join our team. In this role, you will be responsible for managing gift card inventory, distribution, and customer orders. You will work closely with the Guest Experience team to address customer inquiries and feedback.
Key Responsibilities:
- Daily Management: Manage daily calls and emails from customers, providing timely feedback to their inquiries.
- Account Setup: Set up and maintain prospect and customer accounts in our database.
- Order Management: Process corporate customer and internal orders efficiently.
- Reporting: Perform daily, weekly, and monthly reporting as required to track key performance indicators.
- Database Maintenance: Ensure accurate records of customer, order, and inventory data.
Requirements:
- Education and Experience: Post-secondary education or 3-5 years' experience in an order management or operations role with strong customer interaction skills.
- Communication Skills: Excellent written and verbal communication skills, along with above-average problem-solving abilities.
- Organizational Skills: Strong organizational skills, with the ability to prioritize tasks and multitask in a fast-paced environment.
What We Offer:
- Flexible Work Environment: Enjoy a hybrid work setup with 3 days a week in our office.
- Career Advancement Opportunities: Join a dynamic team with opportunities for career growth and development.
- Benefits Package: Receive a competitive salary, 20% associate discount dining card, and monthly dining allowance at participating Recipe brands.
About Our Company Culture
At Recipe Unlimited Corporation, we value diversity, equity, and inclusion. Our company culture is built on respect, curiosity, and passion for innovation. We strive to create a workplace where everyone feels valued and empowered to succeed.
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