Gift Card Operations Specialist
1 week ago
**Overview of Recipe Unlimited Corporation**
Recipe Unlimited Corporation is a leading full-service restaurant company in Canada, with iconic brands such as Swiss Chalet, Harvey's, St. Hubert, and more.
We're passionate about our industry, celebrating diversity of thought, and encouraging our team members to take ownership.
Our Home Office Teammates have the opportunity to work on a wide variety of well-loved brands in Canada, providing them with a unique chance for growth and development.
**Estimated Salary:** $65,000 - $80,000 per year, depending on location and experience.
Job Description:
The Gift Card Coordinator will be responsible for managing gift card inventory, distribution, corporate customer orders, and reporting. They will also work closely with the Guest Experience team to address any customer inquiries or feedback regarding gift cards.
Key Responsibilities:
- Set up and maintain prospect and customer accounts
- Manage corporate customer and internal orders
- Maintain database records accurately, including customer, order, and inventory data
- Monitor inventory levels at restaurants and corporate partners, working with restaurant operations teams and third-party gift card partners to ensure adequate gift card inventory
- Facilitate the Recipe Dining Program, including onboarding, cancellations, internal inquiries, and tracking employee survey completion
- E nsure all gift card-related training documents are up-to-date
- Initiate and/or complete assigned continuous improvement projects
Requirements and Qualifications:
- Capable of producing reports by extracting and manipulating data from various sources
- Flexible/hybrid work environment (3 days a week in office)
Benefits:
- 20% associate discount dining card and monthly dining allowance valid at participating Recipe brands
- Career advancement opportunities with a company that owns some of Canada's most iconic restaurant brands
Location:
This role is available in a hybrid work environment, with 3 days a week spent in-office. The ideal candidate will have excellent communication skills, attention to detail, and the ability to work independently in a fast-paced environment.
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