Food Service Team Lead

4 weeks ago


Welland, Ontario, Canada U Need A Pita Full time

Job Summary: We are seeking a skilled Food Service Supervisor to join our team at U Need A Pita. The successful candidate will be responsible for overseeing the daily operations of our food service department, ensuring that our high standards of quality and customer service are met.

Key Responsibilities:

  • Establish efficient methods to meet work schedules and deadlines.
  • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed to a high standard.
  • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and compliance.
  • Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing resources.
  • Hire and manage food service staff, fostering a positive and productive work environment.
  • Ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction.
  • Prepare budgets and cost estimates, optimizing resource allocation and minimizing costs.
  • Address customer complaints and concerns, providing exceptional customer service and resolving issues promptly.
  • Prepare food order summaries for the chef, ensuring seamless communication and coordination.
  • Maintain knowledge of the establishment's culinary genres, staying up-to-date with the latest trends and innovations.
  • Establish work schedules, ensuring that staff are adequately trained and equipped to meet the demands of the role.

Requirements:

  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a related field.


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