Financial Services Specialist

4 days ago


Halifax, Nova Scotia, Canada Royal Bank of Canada> Full time
Life Service Team Member Opportunity

We are seeking a skilled and dynamic individual to join our Life Service team at the RBC Insurance Advice Centre. As a Bilingual Associate, you will play a crucial role in providing exceptional customer service to clients by answering their insurance-related inquiries.

About the Role

The successful candidate will have the opportunity to work in a fast-paced environment, interacting with clients over the phone and via email to address their policy concerns. This position requires strong communication skills, attention to detail, and the ability to navigate multiple systems effectively.

What You'll Do
  • Provide timely and accurate information to clients regarding their life and health policies
  • Analyze and report policy details to clients and brokers
  • Exhibit a positive client experience through every conversation and resolve concerns efficiently
  • Demonstrate a solid understanding of insurance products and policies to communicate effectively with clients and brokers
Requirements

To succeed in this role, you must possess:

  • Bilingual fluency in French and English
  • Flexibility to work various shifts to accommodate client needs
  • Excellent oral and written communication skills
  • Strong attention to detail and problem-solving abilities
  • Ability to navigate multiple systems efficiently
What We Offer

In addition to a competitive salary and benefits package, we offer:

  • Total Rewards program with flexible benefits, work-life balance, and career development opportunities
  • All necessary tools, training, and support for success
  • Flexible work-life balance options
Why Join Us?

RBC is committed to supporting flexible work arrangements when available. We thrive on progressive thinking, teamwork, and delivering trusted advice to help our clients thrive. Our Total Rewards program includes a comprehensive salary range of $55,000 - $70,000 per year, based on location and experience.



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