F&B Service Ambassador

7 days ago


Cold Lake, Alberta, Canada Ruth`s VLT Full time
Job Overview

We are seeking a skilled F&B Service Ambassador to join our team at Ruth`s VLT. This permanent role offers the opportunity to provide exceptional customer service and work in a fast-paced environment.

About the Role

This position involves addressing customer complaints, preparing and serving specialty food, and presenting bills to customers. You will also be responsible for describing menu items, clearing tables, and advising on wine selection. Additionally, you will greet patrons, present menus, make recommendations, and answer questions regarding food and beverages. The successful candidate will serve food and beverages, take orders, and relay them to kitchen and bar staff.

Responsibilities
  • Address customer complaints or concerns
  • Prepare and serve specialty food at customers' tables
  • Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
  • Describe menu items including daily specials for customers
  • Clear and clean tables, trays and chairs
  • Describe and advise on wine selection
  • Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
  • Serve food and beverages
  • Take orders and relay to kitchen and bar staff
  • Assist clients/guests with special needs
Work Conditions and Physical Capabilities
  • Bending, crouching, kneeling
  • Fast-paced environment
  • Overtime required
  • Standing for extended periods
  • Work under pressure
Personal Suitability
  • Client focus
  • Excellent oral communication
  • Flexibility
  • Initiative
  • Organized
  • Reliability
  • Team player
What We Offer

We offer a competitive salary of approximately $45,000 per year, based on 30-40 hours of work per week. Our company values client focus, excellent oral communication, flexibility, initiative, organized, reliability, and teamwork.



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