Shift Manager

3 weeks ago

Alma, Quebec, Canada Les restaurants Mcdonald's Full time
Job Title: Shift Manager

Les restaurants Mcdonald's is seeking a highly motivated and organized Shift Manager to join our team. As a Shift Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our team members are working efficiently and effectively.

Key Responsibilities:
  • Supervise and coordinate the activities of staff who prepare and portion food
  • Train staff in job duties, sanitation, and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Hire food service staff
  • Ensure that food and service meet quality control standards
  • Prepare budget and cost estimates
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales, and wastage
  • Prepare and submit reports
  • Prepare food order summaries for the chef
  • Must have knowledge of the establishment's culinary genres
  • Supervise and check assembly of trays
  • Supervise and check delivery of food trolleys
  • Establish work schedules
  • Participate in marketing plans and implementation
  • Negotiate with clients for catering or use of facilities
  • Ensure health and safety regulations are followed
  • Conduct performance reviews
  • Balance cash and complete balance sheets, cash reports, and related forms
  • Provide customer service
  • Negotiate arrangements with suppliers for food and other supplies
  • Organize and maintain inventory
  • MS Office
  • Determine type of services to be offered and implement operational procedures
  • Plan, organize, direct, control, and evaluate daily operations
Requirements:
  • Secondary (high) school graduation certificate
  • 2 years to less than 3 years of experience
  • Or equivalent experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Physical stamina to stand for extended periods
  • Ability to lift up to 25 kg
  • MS Office skills
What We Offer:
  • Competitive salary
  • Benefits package
  • Opportunities for career advancement
  • Professional development
  • Fun and dynamic work environment
How to Apply:

If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.

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