General Manager

4 days ago

Vancouver, British Columbia, Canada TOCA Canada Full time
Job Title: General Manager - TOCA Soccer Training Facility

We are seeking an experienced and dynamic General Manager to lead our team in delivering exceptional training experiences at the TOCA Soccer Training Facility. The successful candidate will be responsible for overseeing day-to-day operations, managing a team of staff members, and ensuring a clean, clutter-free, and visually appealing environment for all visitors.

Key Responsibilities:
  • Oversee center operations, including scheduling and staffing, to ensure optimal coverage for training sessions and customer service needs.
  • Develop and implement facility maintenance protocols to ensure a well-maintained and safe training environment for players and staff.
  • Manage key performance indicators (KPIs) related to facility maintenance, customer satisfaction, referral generation, and overall operational excellence.
  • Collaborate with the corporate sales and marketing team on ideating and implementing new brand initiatives, client acquisition, and retention strategies for the center.
Requirements:
  • 3-5 years of operations management or relevant experience.
  • Bachelor's degree in Business Administration, Management, or equivalent experience.
  • Excellent organizational and scheduling abilities to ensure the facility runs smoothly and efficiently.
  • Availability for full-time work during non-traditional hours, including early mornings, late evenings, weekends, and holidays.
What We Offer:
  • Competitive salary and performance-based incentives.
  • Opportunity to lead the operations of a dynamic and innovative soccer training facility.
  • Contribution to the growth and development of local soccer talent and community engagement.
  • Positive and supportive team culture that values continuous improvement and excellence.

TOCA Canada is an equal employment opportunity employer and welcomes applications from diverse candidates. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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