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Customer Service Ambassador
2 months ago
{"h1": "Customer Service Representative", "p": "At FortisBC, we're committed to delivering world-class customer experiences. As a Customer Service Representative, you'll play a key role in supporting our customers through various channels, including online chat, phone, and email. Your passion for customer service will shine through in every interaction, ensuring that our customers feel valued and supported.", "ul": [{"li": "Develop knowledge and skills in customer service processes to provide exceptional experiences"}, {"li": "Build relationships with peers and leaders through regular interactions"}, {"li": "Partner with customer service leaders to support and mentor new colleagues"}], "h2": "What We're Looking For", "ul": [{"li": "A high school diploma or general educational development"}, {"li": "A customer-centric mentality and attitude dedicated to creating memorable experiences"}, {"li": "Excellent verbal and written communication skills"}, {"li": "A solid multi-tasker who can navigate multiple computer programs"}, {"li": "Exceptional problem-solving skills and ability to ask effective questions"}], "h2": "What It Means to Be an Unscheduled Part-Time Regular Employee", "p": "As an Unscheduled Part-Time Regular employee, you'll work variable hours, with a minimum of 4 consecutive hours and a maximum of 7.5 consecutive hours in any day. You'll be scheduled anytime between Monday to Friday, 7am to 8pm, based on operational requirements. You'll have the opportunity to submit a standing request for preferred shifts, although shift assignment is based solely on operational requirements.", "h2": "Additional Information", "p": "Successful applicants will be required to attend full-time classroom training, starting on a specified date, from Monday to Friday, and scheduled from 8:00am - 4:00pm. Attendance is mandatory during this time. This is an office-based role that will be required to be on site during scheduled shifts located at our Prince George office.", "p": "At FortisBC, we offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.", "p": "To learn more about the recruitment process with FortisBC, please visit our website for additional information.", "p": "FortisBC acknowledges and respects Indigenous Peoples in Canada, on whose Traditional Territories we all live and work. FortisBC is committed to Reconciliation with Indigenous Peoples and is guided by our Reconciliation Action Plan.", "h2": "Why Choose FortisBC", "p": "Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive, and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.", "p": "To learn more about the recruitment process with FortisBC, please visit our website for additional information.", "p": "FortisBC acknowledges and respects Indigenous Peoples in Canada, on whose Traditional Territories we all live and work. FortisBC is committed to Reconciliation with Indigenous Peoples and is guided by our Reconciliation Action Plan.", "h2": "What We Offer", "p": "A competitive salary and benefits package", "p": "Life-long career development opportunities", "p": "A safe, inclusive, and diverse work environment", "p": "The opportunity to give back to your community through volunteerism"}
