Clinical Support Professional
5 days ago
Job Description
The Clinical Support Assistant will be responsible for providing exceptional support to clients in our clinics, including product knowledge, troubleshooting, and maintenance. This is a full-time role based at our Owen Sound HearCANADA clinic, with some local travel expected.
Your Key Responsibilities
- Assist clients with product issues, including troubleshooting and maintenance
- Support Audiology screenings and Shoebox Hearing Screenings
- Deliver product demonstrations and training to clients
- Manage customer documentation and communicate effectively with clients
- Identify and capitalize on sales opportunities
- Conduct follow-up calls and schedule appointments
Requirements
- Secondary school diploma or equivalent
- Post-secondary education in a related field (e.g. Communicative Disorders Assistant, Personal Support Worker)
- Minimum 1 year of experience in a hearing clinic or similar capacity
- Strong customer service skills and experience in a fast-paced environment
Benefits and Compensation
- Competitive hourly wage ($27.00 - $29.50 / hour based on experience) + bonus program
- Benefits commencing on day one of hire
- RRSP matching
- Generous time off policies
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