Flight Attendant

4 weeks ago

Moncton, New Brunswick, Canada Air Canada Rouge Full time

Air Canada Rouge is seeking a dedicated and customer-focused individual to join our team as a Flight Attendant. As a key member of our inflight crew, you will be responsible for ensuring the safety and comfort of our passengers while providing exceptional customer service.

Key Responsibilities:

  • Prepare the aircraft for customer boarding and ensure a keen awareness of the service and safety plan for the flight
  • Communicate with customers through one-on-one interactions and general intercom announcements in a warm, friendly, and professional manner
  • Welcoming customers and engaging with them throughout the flight to create a comfortable, friendly environment
  • Ensure mandatory safety procedures are followed
  • Liaise with the flight deck crew (pilots) to ensure a smooth and well-operated flight with excellent customer communications
  • Provide inflight snack, meal, and beverage service and the sale of onboard products
  • Operation of and assistance with the inflight entertainment system
  • Assist customers with a variety of needs including carryon baggage stowage, seating arrangements, and general comfort
  • Handle onboard incidents and emergencies
  • Handle a medical incident or emergency, including providing First Aid as required
  • Ensure the general orderliness of the aircraft
  • Ensure customer feedback is shared with management and take an active role in helping management operate and evolve Air Canada Rouge to provide the best possible customer experience
  • Complete and submit required safety reports

Requirements:

  • Minimum 18 years of age
  • Possess at least a high school diploma
  • Hold a valid Canadian Passport without restrictions
  • Live within 90 minutes of Toronto Pearson Airport or willing to relocate
  • Able to obtain a Transport Canada security clearance
  • Able to access the internet for last-minute changes and communications
  • Comfortable working at high altitudes in a pressurized cabin
  • Customer service experience an asset
  • Flight Attendants conduct safety-critical work and as such, Air Canada Rouge medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test, and are expected to be free of any intoxicating substances.

Language Skills:

  • Candidates who speak both English and French fluently are preferred.
  • Preference will also be given to candidates who speak the following languages in addition to English: Bilingual (French), Spanish, Portuguese, Arabic, Greek, Italian, Hebrew, Japanese, German, Punjabi, Hindi, Cantonese, Mandarin, and Korean.

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