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Hospitality Operations Manager

2 months ago

Calgary, Alberta, Canada Alberta Corp Full time
Job Description:

We are seeking a highly skilled Hospitality Operations Manager to join our team at Alberta Corp. As a key member of our management team, you will be responsible for overseeing the daily operations of our accommodation services.

Key Responsibilities:
  • Develop and implement policies and procedures to ensure seamless day-to-day operations
  • Supervise a team of 5-20 staff members, providing guidance and support to ensure they have the necessary tools to succeed
  • Prepare and manage budgets, monitoring revenues and expenses to ensure financial stability
  • Enforce company policies and procedures, ensuring compliance and maintaining a high level of customer satisfaction
  • Address customer complaints or concerns in a professional and timely manner
  • Assist clients with special needs, providing exceptional customer service
  • Establish work schedules and ensure effective time management
Requirements:
  • Bachelor's degree
  • Valid driver's license and reliable vehicle
  • Excellent communication and leadership skills
  • Able to work under pressure and meet tight deadlines
  • Strong attention to detail and organizational skills
  • Ability to work independently and as part of a team
Salary and Benefits:

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience. Additionally, you will receive a comprehensive benefits package, including health and dental insurance, retirement savings plan, and paid time off.

Working Conditions:
  • Work under pressure and meet tight deadlines
  • Able to stand for extended periods and walk frequently
  • Combination of sitting, standing, and walking throughout the day
Personal Suitability:
  • Client-focused approach
  • Team player with excellent communication skills
Estimated Salary:

$70,000 per year (estimated)

About Us:

Alberta Corp is a dynamic organization committed to delivering exceptional customer experiences. We value teamwork, innovation, and continuous learning. If you're passionate about hospitality and eager to take on new challenges, we'd love to hear from you