PeopleSoft Application Support Specialist

2 weeks ago

Toronto, Ontario, Canada Oracle Full time

About the Role:

Oracle is seeking an experienced PeopleSoft Techno-Functional Analyst to support customers on the cloud platform. As a member of the Support organization, your focus will be on delivering Techno-Functional Support to the Oracle customer base, serving as an advocate for customer needs.

Responsibilities:

  • Facilitate customer relationships with Support and provide advice and assistance to internal Oracle employees on diverse customer situations and called-out issues.
  • Act as a Technical Analyst in PeopleSoft CS, FSCM, and HCM Modules, providing PeopleSoft Application Managed services.
  • Diagnose and resolve PeopleSoft-related issues to ensure the accuracy of business systems and participate in the development of system test plans and acceptance criteria.
  • Interact with business system users in this effort.
  • Focus on PeopleSoft Campus Solution, FSCM, and HCM Applications with PUM upgrade, Tools Upgrade, OCI Migration, DB upgrade, Application Upgrade, and Mergers.

Requirements:

  • Good functional understanding in any of the PeopleSoft modules listed below:
  • Campus Solution: Student Financials, Records and Enrolment, Financial Aid, Campus Community, Recruiting and Admissions, Academic Advisement, Campus Self Service, and Contributor Relations.
  • FSCM: Asset Management, Expenses, Inventory, Supplier Contracts, Customer Contracts, Payables, General Ledger Projects, Grants, Billing, Receivables, Commitment Control, Treasury.
  • HCM: Time and Labor, Absence Mgmt., NA/Global/US Payroll, Core HR, Compensation, Benefits, Recruiting, MSS, ESS, Ben Admin, and Portal.

Preferred Qualifications:

  • At least 6 years of Technical or Techno-Functional hands-on experience as a consultant or analyst working with PeopleSoft Campus FSCM and HCM.
  • Experience with designing and maintaining interfaces to external systems and vendors.
  • A strong understanding of standard development methodologies (Systems Development Lifecycle) in both maintenance and implementation organizations.
  • Skilled in gathering and documenting business requirements for systems enhancements, performing fit/gap analysis, and writing functional or technical specifications based on requirements.
  • Quality assurance, including the creation of testing scripts and test execution.
  • People Code, People Tools, Application Designer, Application Engine, AWE, Component Interface, Integration Broker, SQR, BI Publisher.
  • PeopleSoft PUM upgrade and Tools upgrade a plus.
  • Preference will be given to candidates with healthcare industry.
  • Analytical and problem-solving skills with demonstrated initiative and flexibility to meet deadlines and end-user expectations.
  • Excellent written and verbal communication skills.
  • Team player with a Can-Do attitude.

This role is a key part of our team at Oracle.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions, and locations.

Canada: Hiring Range from $58,100 to $126,000 CAD per annum.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions, and locations, as well as reflect Oracle's differing products, industries, and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Range and benefit information provided in this posting are specific to the stated locations only.

Oracle is an equal employment opportunity employer.

M/F/D/V.

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