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Laundry Operations Manager

2 months ago


Prince Rupert, Canada Crest Hotel LP Full time
Laundry Supervisor Job Description

Crest Hotel LP is seeking a skilled Laundry Supervisor to oversee the smooth operation of our laundry facilities. As a key member of our housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and quality in our laundry services.

Key Responsibilities:
  • Coordinate maintenance and repair work to minimize downtime and ensure efficient operations.
  • Provide exceptional customer service to guests and clients with special needs, ensuring their needs are met with a high level of satisfaction.
  • Act as the primary point of contact for emergency situations, responding promptly and effectively to resolve issues.
  • Collaborate with other departments to coordinate activities and ensure seamless operations.
  • Monitor and maintain the quality and production levels of our laundry services, identifying areas for improvement and implementing changes as needed.
  • Supervise the cleaning of specialty and difficult items, ensuring they are handled with care and attention to detail.
  • Prepare and submit progress reports to management, highlighting key achievements and areas for improvement.
  • Procure and manage inventory, equipment, and supplies to maintain optimal levels and ensure efficient operations.
  • Provide technical guidance and support to staff, helping them to improve their skills and productivity.
  • Supervise the operation of mechanical equipment and machinery, ensuring they are maintained and operated safely and efficiently.
  • Train and develop staff in job duties, safety procedures, and company policies, promoting a culture of excellence and continuous improvement.
  • Wash and dry-clean industrial and household articles to the highest standards of quality and cleanliness.
Requirements:
  • 1 year to less than 2 years of experience in a similar role.
  • Permanent employment with a regular schedule of 35 hours per week.
  • Fluency in English as the primary language of communication.