Laundry Operations Manager

4 weeks ago


Prince Rupert, Canada Crest Hotel Full time
Laundry Supervisor Job Description

Crest Hotel is seeking a skilled Laundry Supervisor to oversee the smooth operation of our laundry facilities. As a key member of our housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and quality in our laundry services.

Key Responsibilities:
  • Maintenance and Repair: Arrange for regular maintenance and repair work to be carried out on our laundry equipment to ensure optimal performance.
  • Client Support: Assist guests with special needs, providing a high level of customer service and ensuring their laundry requirements are met.
  • Emergency Response: Be the point of contact for emergency situations, responding promptly and effectively to resolve any issues that may arise.
  • Coordination: Coordinate activities with other work units or departments to ensure seamless operation of our laundry services.
  • Equipment Maintenance: Ensure the smooth operation of computer equipment and machinery, performing routine checks and maintenance tasks as required.
  • Quality Control: Monitor quality and production levels, implementing measures to improve efficiency and productivity.
  • Specialized Cleaning: Oversee the cleaning of specialty and difficult items, ensuring they are handled and processed with care.
  • Reporting: Prepare and submit progress reports, providing regular updates on laundry operations and any issues that may arise.
  • Supply Management: Requisition or order materials, equipment, and supplies as needed, ensuring we have the necessary resources to maintain high standards.
  • Problem-Solving: Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
  • Staff Supervision: Supervise, coordinate, and schedule the activities of workers, ensuring they have the necessary training and support to perform their duties effectively.
  • Training: Train staff in job duties, safety procedures, and company policies, ensuring they are equipped to provide excellent service to our guests.
  • Washing and Drying: Wash or dry-clean industrial or household articles, ensuring they are processed to the highest standards.
  • Work Scheduling: Establish work schedules and procedures, ensuring efficient use of resources and minimal downtime.

Working Hours: 35 hours per week

Language: English

Work Term: Permanent



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