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Business Operations Coordinator

2 months ago


St Catharines, Ontario, Canada Family and Children's Services Niagara Full time
About the Role

We are seeking a highly organized and detail-oriented Business Operations Coordinator to join our team at Family and Children's Services Niagara. As a key member of our administrative team, you will provide critical support to our Child Protection Workers, Legal Services, and Family Counselling Centre teams.

Key Responsibilities
  • Administrative Support: Provide administrative support to assigned teams, including processing mail, filing and electronic file systems, word processing, spreadsheet development, PowerPoint presentations, data entry, minute taking and distribution, and other tasks as required.
  • Communication: Respond to telephone calls, emails, and other messages, providing information and/or assistance, and directing or referring as appropriate and with urgency if required.
  • Correspondence and Records: Assist with preparation, completion, input, maintenance, tracking, and review of correspondence, data, records, verification documents, court documents, payments, MTO record checks, criminal record checks, and other related tasks.
  • Meetings and Scheduling: Coordinate meetings, appointments, and training, including inviting participants, scheduling times and dates, and all logistics, such as booking board and conference rooms, arranging room set-up, audio-visual equipment, and meals and refreshments.
  • Data Maintenance: Create and maintain electronic and manual filing and tracking systems, retrieve information, keep confidential and other records, maintain filing systems, scan documentation to the electronic filing system, and enter information and maintain databases.
Requirements
  • Education: Post-secondary diploma in Business (Office Administration)
  • Experience: One year of recent related experience
  • Skills and Abilities: Solid demonstrated ability to use MS Office applications, good written, oral communication, and interpersonal skills, excellent grammatical and spelling skills, ability to complete tasks with attention to detail in the presence of frequent interruptions, and other related skills and abilities.
About Us

Family and Children's Services Niagara is a multi-service agency providing child welfare services, fostering and adoption, counseling, and childcare. We are committed to keeping children safe and families strong. Our team works to make a positive difference in the lives of children, youth, and families in Niagara.