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Residences Manager Position
4 weeks ago
About Four Seasons:
Four Seasons Hotels and Resorts is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. As a Residences Manager, you will be part of a team that is dedicated to providing luxurious living spaces and unparalleled service to our residents.
About the Role:
The Residences Manager is responsible for overseeing the day-to-day operations of the East Tower Luxury Private Residences. This includes ensuring that all policies and procedures are developed and implemented on a timely basis, and maintaining awareness of changes in rules, statutes, or regulations.
Key Responsibilities:
- Coordinate and manage the preparation of Board Meeting packages and conduct meetings with the Board with the support of the Regional Director.
- Prepare, update, and post all notices including status certificates as per the Condominium Act.
- Review the financial report on a monthly basis in collaboration with the Finance team to ensure budget accuracy.
- Oversee inspections of the common areas and building maintenance, with action taken to remedy any deficiencies that are identified.
- Facilitate hiring, onboarding, training, coaching, and development of staff, and coordinate scheduling, payroll, and performance reviews.
- Respond to all resident complaints in accordance with the Condominium Act, Building Policy, and Four Seasons standards.
- Develop and maintain a positive community for all residents and arrange for special events throughout the year.
Requirements:
- Valid limited license under CMRAO is required.
- Must have flexibility of schedule throughout the week and weekends, as coverage of operations is coordinated with other Residences Managers.
Preferred Qualifications and Skills:
- Strong English language communication skills, with additional languages an asset.
- Bachelor's degree in business, finance, or real estate management, or equivalent experience.
- 2+ years of property management and/or residential operations.
- Working knowledge and experience in financial accounting, financial reporting, and budgeting.
- Experience in maintenance, construction, engineering, and all facets of property operation and building management, an asset.
What We Offer:
- Paid time off, including vacation days, management holiday days, and sick days.
- Exclusive discount and travel programs with Four Seasons Hotels and Resorts worldwide.
- Complimentary meals in our employee dining room, OASIS.
- Complimentary dry cleaning of business attire.
- Excellent Training and Development opportunities, including educational assistance, discounted e-Cornell courses, and access to complementary e-training.
- Robust extended flex benefit plan, including medical, HCSA, dental, vision, life insurance, virtual health care, Employee and Family Assistance Program.
- Employer-paid retirement plan with RRSP/TFSA flexibility.
Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
