Food Service Team Lead

2 months ago

Brockville, Ontario, Canada 13662918 Canada Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at 13662918 Canada Inc. as a key member of our food service operations.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of a team of food service staff, including food preparers, counter attendants, and kitchen helpers.
    • Train staff in job duties, sanitation, and safety procedures to ensure a high level of quality and customer satisfaction.
  • Operations Management
    • Establish methods to meet work schedules and ensure efficient food preparation and service.
    • Estimate ingredient and supply requirements for meal preparation and manage inventory levels.
    • Prepare and submit reports on sales, stock, and wastage to inform business decisions.
  • Customer Service
    • Address customer complaints and concerns in a professional and courteous manner.
    • Ensure that food and service meet quality control standards and exceed customer expectations.
  • Administrative Tasks
    • Prepare and submit budgets and cost estimates for food service operations.
    • Maintain accurate records of stock, repairs, sales, and wastage.
    Requirements
    • Education
      • Secondary (high) school graduation certificate.
    • Experience
      • 1 year to less than 2 years of experience in a food service supervisory role.
    • Work Environment
      • Fast-paced environment with a focus on customer satisfaction.
      • Work under pressure to meet deadlines and ensure efficient operations.
    • Physical Capabilities
      • Ability to work in a standing position for extended periods.
      • Ability to lift and move heavy objects as required.
    • Language
      • English language proficiency.

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