Optical Team Lead
4 days ago
Job Summary
The Team Lead plays a vital role in delivering exceptional customer service and ensuring the success of our store. As a key member of our team, you will be responsible for managing key optical and lab processes, creating a safe working environment, and providing guidance to our sales associates.
Key Responsibilities
- Ensure exceptional customer service and create a positive shopping experience
- Manage key optical and lab processes to achieve exceptional results
- Assist in the achievement of store success and provide guidance to sales associates
- Create a safe working environment and demonstrate safe work practices
Requirements
- High School diploma or equivalent
- Strong optical and retail experience
- Knowledge of current optical theory and merchandise
- Strong communication and interpersonal skills
- Leadership and training experience
Preferred Qualifications
- State licensure (if applicable) and/or ABO Certification in non-licensed states
- LensCrafters Final Eyewear Inspector Certification
- LensCrafters Quality, Fitting, and Adjusting Program
- Optical machinery/instruments experience
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