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IT Support Specialist

1 month ago

Calgary, Alberta, Canada Woods Homes Full time

IT Support Specialist

Wood's Homes is seeking a highly skilled IT Support Specialist to join our team. As a key member of our Information Technology department, you will provide first-level support to our clients, ensuring they receive exceptional service and assistance with their technical needs.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and in-person
  • Manage client system access and ensure accuracy of hardware and software inventory
  • Purchase hardware and software as needed
  • Monitor systems using specialized software
  • Maintain and audit IT documentation
  • Stay up-to-date with the latest technology trends and advancements

Qualifications:

  • Post-Secondary Diploma or Certificate in Business Administration or IT
  • 2-5 years of experience in a related field

We are committed to fostering a culture of health and safety across our organization, and we encourage all applicants to share their passion for making a difference in the lives of children, young people, and families.