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Sales Order Coordinator

2 months ago

Duncan, Canada Wescon Cedar Products Ltd Full time
About the Role

We are seeking a highly organized and detail-oriented Sales Order Clerk to join our team at Wescon Cedar Products Ltd. As a Sales Order Clerk, you will play a critical role in ensuring the smooth operation of our sales and customer service functions.

Key Responsibilities
  • Provide Expert Advice: Offer guidance to customers on merchandise, including product features, pricing, and availability.
  • Process Orders: Accurately enter and process sales orders, ensuring timely and efficient fulfillment.
  • Deliver Exceptional Customer Service: Respond to customer inquiries, resolve issues, and provide a positive experience.
  • Manage Inventory: Monitor and maintain accurate inventory levels, ensuring stock is up-to-date and available for customers.
  • Collaborate with Colleagues: Work closely with sales, marketing, and customer service teams to achieve sales goals and improve customer satisfaction.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Work Experience: Previous experience in sales, customer service, or a related field is an asset.
  • Skills: Excellent communication, problem-solving, and organizational skills.
  • Work Environment: Combination of sitting, standing, and walking in a fast-paced office environment.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including dental plan, disability benefits, and health care plan.
  • Opportunities for Growth: Opportunities for professional growth and development in a dynamic and supportive team environment.
  • Flexible Work Arrangements: Flexible work arrangements, including 32 to 40 hours per week, to balance work and personal life.