The Body Shop Team Lead

1 day ago

London, Ontario, Canada The Body Shop International Limited Full time
The Body Shop: A Leader in Ethical Beauty

We're proud to be pioneering cruelty-free beauty every step of the way. As a Team Lead at The Body Shop, you'll be part of a brand that's committed to generating positive economic, social, and environmental impact.

Key Responsibilities:
  • Support the Store Management team in driving retail excellence, strong sales results, and an engaging customer experience.
  • Handle customer concerns efficiently and effectively, sharing feedback with the Store Management team as needed.
  • Creatively support upkeep of store layout and visual merchandising, inventory management, and other store operations as needed.
  • Communicate effectively and act as a flexible and responsible role model to your team.
  • Work with the Store Management team to shape a customer-focused store experience by coaching Customer Consultants to drive customer engagement through our products, campaigns, and activism.
What We Offer:
  • Opportunities to grow within the brand.
  • Encouragement and support to be exactly who you are – employees may join any/all our Inclusion and Belonging Networks at The Body Shop.
  • A chance to make connections with Community Partners to drive local activism.
  • Training hours for you and your team as needed.

We believe in a world where all people are seen, valued, supported, represented at every level, and can be their truest selves. Join us in building a spirit of equality, diversity, and inclusivity for all.

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