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Customer Ambassador

2 months ago


London, Ontario, Canada The Body Shop Full time
About The Body Shop

We're a pioneering cruelty-free beauty brand that's been empowering people and enriching our planet for over 40 years. Our commitment to business as a force for good drives everything we do.

Your Role

As a dedicated member of our team, you'll provide exceptional customer service, offering personalized advice and insights into our products and philosophy. You'll learn about our natural ingredients, Community Trade programmes, and 2,000 vegetarian/vegan products that make a positive impact.

Key Responsibilities
  • Learn and understand our products, their origins, and engage with customers to find the perfect fit.
  • Support the store management team in driving sales and profit through exceptional customer service.
  • Participate in comprehensive onboarding and training to ensure a smooth transition into your new role.
What We Offer
  • A 50% discount on regular products and 30% on gifts.
  • Freebies and early access to new product launches.
  • Volunteer time to support causes that matter to you.
  • Opportunities to grow within the brand and make connections with Community Partners.
  • A supportive and inclusive work environment that values diversity and equality.
Talent Drivers

We're looking for individuals who embody our values of Personal Conduct, Commerciality, and Purpose. If you're passionate about making a positive impact and delivering exceptional customer service, we want to hear from you.