Front Desk Representative

1 week ago


Prince Rupert, Canada Crest Hotel Full time

Crest Hotel is seeking a skilled Front Desk Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our guests.

Key Responsibilities:

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages

Requirements:

  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience
  • Or equivalent experience

Working Conditions:

  • 40 hours per week
  • Permanent work term
  • Work language: English


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