Operations Manager

1 month ago


Sherbrooke, Quebec, Canada Amazon Canada Fulfillment Services, ULC. Full time
Operations Manager Job Description

Amazon Canada Fulfillment Services, ULC. is seeking a highly motivated and experienced Operations Manager to lead our WW Operations network. As an Operations Manager, you will be responsible for delivering millions of packages and smiles to Amazon customers every day.

Key Responsibilities:
  • Lead and develop a team of salaried and hourly talent to maintain the highest levels of safety, quality, attendance, and performance.
  • Provide your team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving.
  • Maintain our customer expectations to ensure customer orders are delivered at the right time, to the right location.
  • Collaborate with all support teams, including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources to develop plans to meet business objectives.
  • Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
  • Stand/walk for up to 12 hours during shifts.
  • Work in an environment where the noise level varies and can be loud.
  • Work in an environment that is subject to variable temperatures and weather.
  • Continuously climb and descend stairs (applies to sites with stairs).
Basic Qualifications:
  • 3+ years of employee and performance management experience.
  • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
Preferred Qualifications:
  • 1+ years of performance metrics, process improvement, or lean techniques experience.

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