Commercial Insurance Brokerage Expert

3 weeks ago


Calgary, Alberta, Canada Gallagher Full time
About Gallagher
Gallagher is a leading global brokerage team that indulges in problem-solving and addresses risk head-on. We believe every candidate brings something special to the table, and we encourage applicants with diverse skills and experiences.

Job Description:
We are seeking a Client Solutions Manager to provide outstanding client service to our Select Clients. As part of our hybrid team, you will manage an existing portfolio of Commercial clients, driving the renewal cycle, handling day-to-day policy updates, and building relations with insurers and marketing policies.

Responsibilities:
  • Supporting a designated portfolio of small, medium, and enterprise business clientele, playing the lead role in business retention and continually building upon customer relationships.
  • Evaluate accounts at renewal, taking vital steps in placing coverage required by the client, re-marketing when necessary, adhering to binding authority set out by carriers.
  • Respond to client inquiries quickly and efficiently, maintaining a quick turnaround time for any actions required on behalf of the client.
  • Recognize upselling and cross-selling opportunities, driving the creation of quality leads, working with Account Executives in binding the client.
  • Consistently acting to upgrade insurance market knowledge, staying ahead of new products and policy updates.
  • Work with Account Executives on cross-selling opportunities and accessing resources within Gallagher.

Requirements:
  • A solution-oriented approach has always allowed you to offer clients the most resourceful and innovative solutions.
  • Strong communication and interpersonal skills enable you to develop deep relationships with clients and build partnerships with colleagues quickly. People love working with you, and you with them.
  • Being in a fast-paced, dynamic environment brings out the best in you. You're always able to prioritize, which allows you to exceed client expectations every time.
  • Maintaining a keen eye for detail comes easily and is a key part of what has made you successful in your past roles.
  • Highly tech-savvy, with an ability to learn new systems, tools, and processes.
  • 3-5 years of Commercial Insurance Brokering experience is ideal.
  • Knowledge of E&O, D&O, Cyber, MGA's, and secondary markets will be considered an asset.
  • CAIB, CIP, CRM, or other relevant certifications/designations highly valued.
  • Active and in good standing Alberta License and/or BC License.
  • Knowledge of EPIC considered an asset.

Compensation and Benefits
We offer a competitive salary range of $80,000 - $110,000 per year, depending on experience. In addition to a competitive salary, we also provide a wide range of benefits, including flexible medical and dental coverage, life and disability insurance, retirement savings, and employee stock purchase plan.

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