Retail Store Supervisor with Excellent Customer Service Skills

2 weeks ago


Mascouche, Quebec, Canada RONA Full time
About RONA

At RONA, we are passionate about helping people bring their projects to life. With over 22,000 employees across Canada, our teams are driven by a desire to make a difference in the communities we serve.

Career Opportunities

We offer a dynamic work environment where your talents and ideas can thrive. As a vital part of our team, you'll have opportunities to develop your skills and advance your career.

Your Role

In this role as a Team Member, Delivery Support, you will play a key part in ensuring exceptional customer service by supervising front-line teams. Your responsibilities will include:

  • Supervising frontend staff to maintain high service standards
  • Overseeing register coverage and store supply usage
  • Providing refunds and monitoring cash drawer amounts
  • Performing opening and closing procedures
  • Providing excellent customer service by assisting customers and addressing any issues
  • Training and mentoring new associates
  • Other related tasks to ensure the store runs smoothly
What We're Looking For

We're seeking candidates with strong problem-solving skills, excellent communication skills, and attention to detail. Previous retail experience, particularly in team supervision, is an asset.

Benefits

As a member of our team, you'll enjoy a range of benefits, including:

  • An inclusive and safe working environment
  • Promotion of work-life balance
  • Exclusive employee discounts
  • Opportunities for advancement within the company
  • A comprehensive training program for all new hires
  • A student incentive program

We are committed to encouraging diversity and inclusion. We welcome applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

Estimated Salary: $55,000 - $65,000 per year

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