Professional Support Specialist

2 weeks ago


Brampton, Ontario, Canada Image Optical Brampton Inc. Full time

Job Summary:

We are seeking a highly skilled Professional Support Specialist to join our team at Image Optical Brampton Inc. This is a permanent full-time position working 30-40 hours per week.

About the Role:

The successful candidate will be responsible for supervising other workers, managing contracts, and overseeing training and development strategies. Additionally, they will answer telephone calls and relay messages, provide customer service, and maintain digital databases.

Key Responsibilities:

  • Supervise and lead a team of support staff to ensure efficient operations;
  • Manage contracts with vendors and partners to optimize business outcomes;
  • Develop and implement training programs to enhance employee skills and knowledge;
  • Provide exceptional customer service through phone and email inquiries;
  • Maintain accurate records and data in digital databases;
  • Perform various administrative tasks as required.

Requirements:

  • A Secondary (high) school graduation certificate is required;
  • A minimum of 7 months to less than 1 year of experience in a similar role is preferred;
  • Excellent communication and leadership skills are essential;
  • Ability to work in a fast-paced environment and prioritize tasks effectively;
  • Proficiency in computer applications, including Microsoft Office and digital database management software.

What We Offer:

  • A competitive salary range of $45,000 - $60,000 per year, based on experience;
  • A comprehensive benefits package, including medical, dental, and vision coverage;
  • A generous paid time off policy;
  • Opportunities for professional growth and development;
  • A dynamic and supportive work environment.

How to Apply:

If you are a motivated and organized individual looking for a new challenge, please submit your resume and cover letter to us.



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