Unit Claims Manager

3 weeks ago


Québec, Quebec, Canada Intact Financial Full time

We're looking for a skilled professional to lead our claims management team. As a Unit Claims Manager, you'll be responsible for directing and coordinating activities to achieve quality and compliance objectives.

About the role

Key responsibilities include:

  1. Directing and coordinating activities to achieve quality and compliance objectives.
  2. Providing training and technical support to employees.
  3. Performing quality control of estimates produced by in-house appraisers and body shops.
  4. Managing team activities and promoting teamwork.
  5. Supporting teams of trusted networks for complaints related to estimates.
  6. Participating in committees related to estimation and staying aware of industry techniques.

What you'll need

To succeed in this role, you'll need:

  1. 3 to 5 years of management experience.
  2. Knowledge of the appraisal process and software.
  3. Project management and change management skills.
  4. Bilingual (French and English) to interact with clients and colleagues.

What we offer

As a Unit Claims Manager at Intact Financial, you'll enjoy:

  1. A financial rewards program that recognizes your success.
  2. An extensive flex pension and benefits package.
  3. Flexible work arrangements.
  4. An annual wellness account to promote an active and healthy lifestyle.
  5. Access to tools and resources to support physical and mental health.
  6. A dynamic workplace learning ecosystem.
  7. Inclusive employee-led networks.
  8. Inspiring leaders and colleagues.
  9. A Community Impact program.

We're an equal opportunity employer

We value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.


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