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Claims Representative II, Bodily Injury Commercial/Farm Specialist

2 months ago


Halifax, Nova Scotia, Canada Co-operators Full time
Job Title: Claims Representative II, Bodily Injury Commercial/Farm

Company: Co-operators

Department: Claims

Employment Type: Regular Full-Time

Work Model: Hybrid

Language: English required, French is an asset.

The Opportunity

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society. Our team is essential to deliver on this strategy, and we prioritize our people to ensure we provide a strong culture and development opportunities that enable our team to thrive and live our purpose.

Our Claims team aspires to create peace of mind for our clients and our communities. We serve our clients with compassion, and we are passionate about continuous improvement and operating with high-integrity, motivated by our desire to do the right thing for our clients.

Key Responsibilities
  • Investigate, interpret coverage, negotiate, and make decisions autonomously to resolve complex bodily injury claims.
  • Contact claimants, clients, lawyers, and witnesses in the investigation and resolution of claims.
  • Manage complex files in defense litigation and Alternative Dispute Resolution (ADR).
  • Coach, train, and provide technical support to the claims team.
  • Provide exceptional client service in accordance with our claims service and quality standards, with the view of enabling the organization to be the industry leader in client engagement.
Requirements
  • You have three years of claims or related business experience.
  • You have a post-secondary degree or diploma.
  • You have a Chartered Insurance Professional (CIP) designation.
  • You have or will attain provincial adjuster license(s) depending on the province of work.
What You Need to Know
  • You will travel occasionally.
  • You are required to have your own vehicle, valid driver's license, and insurance.
  • This role involves direct contact with clients and/or service providers in their environment.
  • Extended work hours, including weekends, may be required.
  • You will be subject to a background check as a condition of employment, in the event you are the successful candidate.
What's in It for You?
  • Training and development opportunities to grow your career.
  • Flexible work options and paid time off to support your personal and family needs.
  • A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
  • Paid volunteer days to give back to your community.
  • In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension, and benefits (health and wellness, dental, disability, and life coverage), mental health support, and an employee assistance program.

Expected Salary Range: $65,000 -- $90,000
The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography, and relevant job-related factors such as knowledge, skills, qualification, experience, and education.