Logistics Operations Coordinator

5 days ago


Hamilton, Ontario, Canada American Iron and Metal Full time
Job Summary

We are seeking a skilled Logistics Operations Coordinator to join our growing logistics team at American Iron & Metal. As a key member of our team, you will be responsible for coordinating customer service calls, communicating with scale operators, yard operations, and drivers, and directing trucks while ensuring safe operation processes.

Key Responsibilities
  • Distribute and coordinate customer service calls effectively.
  • Communicate between scale operators, yard operations, and drivers to ensure seamless operations.
  • Direct trucks and provide detailed feedback to scale on quality of material.
  • Monitor driver hours within provincial compliance regulations.
  • Track incoming and outgoing orders to maintain efficient operations.
  • Ensure all employees adhere to safe operation processes and procedures.
Requirements
  • Previous dispatch experience is essential.
  • Proficiency in Microsoft Office, Excel, and Word is required.
  • Strong professionalism and customer service skills are necessary.
  • Able to work independently and objectively.
  • Able to perform at a high level in a fast-paced environment.
  • Able to adapt to change and multitask.
  • Able to plan efficient routes based on customer pickup requests.
  • Organized and detail-oriented.
Preferred Qualifications
  • Minimum 2 years of fleet dispatching experience.
  • Roll-off and Lugger knowledge is preferred.
  • Knowledge of border crossing and paperwork processes is an asset.
  • Knowledge of MTO Rules and Regulations.
  • Knowledge of various types of truck and trailer combinations.
What We Offer
  • A competitive salary: $65,000 - $80,000 per year, depending on experience.
  • A comprehensive benefits package, including health, dental, and vision coverage.
  • A generous RRSP matching program.
  • 24/7 access to virtual healthcare services.
About American Iron & Metal

American Iron & Metal (AIM) is a recognized global leader in the metal recycling industry, with over 125 locations worldwide and 4,000 employees. We pride ourselves on being a company that values employee dedication and customer trust. Our business divisions include metals recycling, construction waste recycling, weldment fabrication, demolition, and dismantling, and auto recycling. Join our team and be part of a growing organization committed to creating a greener, more sustainable future for everyone.



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