Maintenance Operations Manager

1 week ago

Calgary, Alberta, Canada RioCan Full time
About the Role
RioCan is a leading Real Estate Investment Trust (REIT) in Canada, specializing in retail-focused and mixed-use properties. As a Maintenance Operations Manager, you will be responsible for ensuring the day-to-day maintenance and operation of our sites to maintain a clean and safe environment for tenants, customers, contractors, and employees.

Key Responsibilities:
• Respond to tenant service requests in a timely manner;
• Liaise with tenants and contractors to maintain relationships;
• Conduct daily property checks to ensure the property is maintained in a first-class manner;
• Oversee preventative maintenance and repairs, including HVAC systems;
• Ensure fire life safety systems are operating efficiently;
• Identify and rectify general maintenance issues, including painting, building envelope, janitorial, snow removal, landscaping, signages, lighting, and pressure washing, to maintain curb appeal;
• Monitor mechanical equipment, including building automation systems;
• Review and monitor contracted work to ensure scope of work is being performed in compliance with building standards;
• Coordinate contractor access and ensure all deficiencies are rectified;
• Communicate with manager on building inefficiencies;
• Liaise with internal and external contacts for prompt and professional investigation and resolution to concerns;
• Provide on-call coverage and be available to work after-hours and weekends for any site emergency or unscheduled work;
• Assist with seasonal building requirements;
• Perform basic plumbing, lighting, electrical, elevating devices, roofing, carpentry, and miscellaneous repairs on site or oversee such unscheduled repairs as necessary;
• Execute work procedures as set out by management;
• Travel between properties as required;
• Other assigned duties as required.

Requirements
• Minimum 3 years of previous relevant work experience;
• 4th or 5th Class Power Engineering Certification is required;
• Ability to manage tight deadlines and work under pressure;
• Ability to adapt to new processes and procedures;
• Work may involve uncomfortable environmental working conditions;
• Maintenance experience in a retail/commercial property environment is an asset;
• Sound knowledge of HVAC systems, plumbing, electrical, emergency systems, and fire and life safety;
• Execute all work in a safe and professional manner and in compliance with Occupational Health and Safety Legislation guidelines and other applicable regulations;
• Familiarity with safe work practices and construction standards;
• Ability to prioritize and schedule all work to meet deadlines;
• Ability to work independently with minimal supervision;
• Excellent computer skills (Microsoft Office - Excel, Word, Outlook, etc.);
• Strong administrative and organizational skills;
• Exceptional communication skills, communicate effectively and professionally within the company and clients;
• Mature and self-motivated team player.

What We Offer
We offer a competitive salary range of $80,000 - $110,000 per annum, depending on experience. In addition, we provide a comprehensive benefits package, including health and dental benefits, a healthcare spending account, an employee family assistance program, virtual healthcare, and other resources.

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