Store Operations Manager
2 weeks ago
We are seeking a highly motivated and organized Store Operations Manager to join our team at Tommy Gun's. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and driving sales growth.
About the Role:- As a Store Operations Manager, you will be responsible for overseeing the day-to-day operations of our store, ensuring that every guest has an outstanding experience from the moment they step through our doors.
- You will lead a team of Reception and Retail Associates, providing guidance, support, and development opportunities to help them achieve their full potential.
- Customer Service: Provide exceptional customer service, responding to guest inquiries, resolving issues promptly, and exceeding customer satisfaction expectations.
- Team Management: Lead, motivate, and develop a high-performing team of Reception and Retail Associates, setting clear goals, objectives, and performance expectations.
- Visual Merchandising: Oversee visual merchandising and product display, ensuring that our store looks appealing and engaging, with a strong focus on showcasing our products in the best possible light.
- Inventory Management: Manage inventory levels, monitor stock levels, and implement processes to minimize waste and optimize stockroom efficiency.
- Sales Growth: Develop strategies to drive sales growth, increase revenue, and meet or exceed sales targets.
- Clean, safe, and positive work environment
- Fun, busy, and friendly atmosphere with a positive company culture
- Opportunities for growth and career advancement
- Staff discount on our large product selection
- Part of an amazing clientele who appreciate the Tommy Gun's experience
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