Customer Experience Representative
3 days ago
About Us
Savers is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. Our business model makes a positive impact on both the planet and local communities.
Job Summary
We are seeking a Customer Service Associate to create an awesome experience for our customers, donors, and other team members. This role is perfect for someone who is passionate about delivering exceptional customer service and is looking for a career path with opportunities for growth and development.
Responsibilities
- Provide excellent customer service to our customers, donors, and other team members.
- Work collaboratively with the sales team to achieve sales goals and objectives.
- Assist with processing donations and maintaining a clean and organized store environment.
- Participate in training and development programs to improve sales and customer service skills.
What We Offer
Comprehensive onboarding and training from day one, including in-house expertise and robust training programs.
Comprehensive extended health care plans for full-time team members, including company-paid life and AD&D insurance.
A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision.
Paid time off from work for leisure or other hobbies.
A range of mental health services to assist team members in managing daily life.
Why Work for Us
At Savers, we value our team members and offer a supportive and inclusive work environment. We are committed to fair and accessible employment practices and will accommodate people with disabilities during the recruitment, assessment, and hiring process.
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