Senior Program Manager

1 month ago


Mississauga, Ontario, Canada Amazon Full time
About the Role

We are seeking a highly skilled Senior Program Manager to join our Field Funnel Operations team at Amazon. As a key member of our team, you will be responsible for driving strategic initiatives and programs to support our Delivery Service Partners (DSPs) in meeting their capacity needs.

Key Responsibilities
  • Develop and execute strategic plans to drive operational excellence and improve efficiency in support of DSP staffing needs.
  • Collaborate with cross-functional teams to identify and implement process improvements and best practices.
  • Work closely with DSP owners and field leaders to develop and deploy programs to support driver capacity and candidate onboarding.
  • Provide data-driven insights and recommendations to senior leadership to inform strategic decisions.
  • Develop and maintain relationships with key stakeholders, including DSP owners, field leaders, and capacity planning teams.
Requirements
  • 5+ years of program or project management experience in a fast-paced, dynamic environment.
  • Proven track record of driving process improvements and implementing best practices.
  • Experience working with data and metrics to inform strategic decisions.
  • Master's degree or MBA in business, operations, human resources, adult education, or related field.
About Amazon

Amazon is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.



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