Senior Technology Program Director

4 weeks ago

Mississauga, Ontario, Canada Citigroup Inc. Full time
Job Description

The Strategic Initiatives organization plays a crucial role in partnering with senior leaders across the Services, Markets, Banking and Functions (SMBF) technology organization to ensure proper governance over top Strategic Initiatives and provide end-to-end Program Management for critical cross-asset regulatory programs. This position is part of a global team spread across Europe and North America, comprising senior program managers and analysts.

The Lead Technology Program Manager is a strategic professional who stays up-to-date with the latest trends in their field and adapts them for application within their job and the business. Excellent communication skills are required to negotiate at a senior level. This role will be responsible for providing transparency to senior Citi stakeholders and auditors from Technology, necessitating a degree of responsibility over technical strategy. This role will be an influencer, with a strong focus on communication and people management skills.

Key Responsibilities:
  • Identify stakeholders and key organizations and build and manage relationships.
  • Support planning, directing, and coordination of day-to-day activities of running a program or portfolio of programs.
  • Ensure creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
  • Lead the facilitation, coordination, and arbitration of cross-functional macro-level topics within/across programs and with Senior Management.
  • Surface risks or issues which may impact program delivery and ensure mitigation strategies are developed and executed when necessary.
  • Exercise shared responsibility for budget, policy formulation, and planning.
  • Manage a team of employees located in various locations across Europe and Canada.
  • Evaluate subordinates' performance and make recommendations for pay increases, promotions, terminations, and other personnel actions.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.
Qualifications:
  • 10+ years of Program and Project Management experience.
  • At least 7-8 years of experience in the financial industry, preferably for a bank/broker-dealer.
  • Has managed complex projects for a major investment bank.
  • Solid grounding in capital markets (any asset class), preferably including around OTC derivatives.
  • Experience of delivering on projects in geographically diverse, multi-team environments.
  • Comfortable working with programs that straddle multiple Agile development teams (preferably skilled in scaling Agile to complex programs).
  • Ability to demonstrate a commitment to quality and attention to detail.
Education:
  • Bachelor's/University degree or equivalent experience, potentially a Master's degree.
Job Family Group: Project and Program ManagementJob Family: Program ManagementTime Type: Full time

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