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Sales Floor Lead

2 months ago

Brossard, Quebec, Canada PVH Full time

About This Role

As a Supervisor Floor Lead at PVH, you will play a key role in driving sales and profitability in our retail stores. You will be responsible for leading and motivating a team of sales associates to provide exceptional customer service, drive sales, and maintain a visually appealing store environment.

Key Responsibilities

  • Lead and motivate sales associates to achieve sales and customer service goals
  • Maximize sales and profitability by implementing effective sales strategies and visual merchandising techniques
  • Develop and maintain a high-performing team through training, coaching, and feedback
  • Communicate effectively with store management and other teams to drive business results
  • Ensure a safe and secure store environment for customers and associates
  • Perform opening and closing procedures, including cash handling and inventory management
  • Meet or exceed sales and customer service targets

Management Responsibilities

  • Develop and implement sales strategies to drive business results
  • Lead and participate in store meetings and training sessions
  • Collaborate with store management to identify and address sales and customer service opportunities
  • Develop and maintain a high-performing team through training, coaching, and feedback
  • Communicate effectively with store management and other teams to drive business results

Operational Responsibilities

  • Understand and adhere to all company policies, procedures, and operations
  • Receive and process shipments and transfers
  • Follow the Loss Prevention program to minimize losses
  • Contribute to maintaining a clean and organized store environment
  • Ensure a safe and secure store environment for customers and associates

Leadership Responsibilities

  • Develop and implement leadership strategies to drive business results
  • Lead and participate in store meetings and training sessions
  • Collaborate with store management to identify and address sales and customer service opportunities
  • Develop and maintain a high-performing team through training, coaching, and feedback
  • Communicate effectively with store management and other teams to drive business results

Visual Merchandising and Presentation Responsibilities

  • Develop and implement visual merchandising strategies to drive sales and customer engagement
  • Lead and participate in visual merchandising and presentation initiatives
  • Collaborate with store management to identify and address visual merchandising and presentation opportunities
  • Develop and maintain a visually appealing store environment