Food Service Operations Manager

1 week ago


Collingwood, Ontario, Canada Tim Horton's Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled Food Service Supervisor to join our team at Tim Horton's. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our food service.

  • Plan and implement effective methods to meet work schedules and achieve business objectives.
  • Supervise and coordinate the activities of food service staff, providing guidance and support as needed.
  • Train staff in job duties, sanitation, and safety procedures to ensure a high level of customer satisfaction.
  • Estimate ingredient and supply requirements for meal preparation, maintaining accurate records of stock and inventory.
  • Monitor and maintain quality control standards for food and service, ensuring consistency across all locations.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Maintain accurate records of sales, stock, and wastage, providing valuable insights for business growth.
  • Establish and maintain work schedules, allocating tasks and duties efficiently.
  • Supervise a team of 5-10 staff members, including food service counter attendants and food preparers.

As a Food Service Supervisor at Tim Horton's, you will be working in a fast-paced environment, under pressure, and will be required to stand for extended periods. You will need to possess excellent communication skills, be client-focused, and have the ability to work independently and as part of a team.

If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. As a Food Service Supervisor, you will play a vital role in ensuring the success of our business and providing an exceptional experience for our customers.



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