Operational Risk and Control Specialist

1 week ago


Markham, Ontario, Canada Aviva Full time

At Aviva, we value collaboration and teamwork. As a key member of our Personal Insurance Operational Risk & Controls function, you will play a vital role in identifying, assessing, and managing risk across our $3.7B Personal Insurance business.

Our function is responsible for implementing and embedding risk & control frameworks across Personal Insurance. If you enjoy designing and performing controls to mitigate risk exposures, including control testing, and highlighting inadequate processes and unexpected events/incidents, we want to hear from you.

As a Risk Management and Control Lead, you will be accountable for providing an aggregated view of all existing and emerging operational risks facing our Personal Insurance business. You will collaborate with Personal Insurance leadership to develop and manage an effective and embedded risk tolerance framework for operational risks.

Key responsibilities include:

  • Ensuring the Manufacturing team has a holistic view of its control environment and partnering with key partners to build and implement remediation plans for red controls.
  • Providing the team with insight into the operational risks that it faces through qualitative and quantitative methodologies.
  • Supporting the AVP in executing on Risk & Controls function mandate: implementing and embedding risk and controls frameworks across Personal Insurance.
  • Conducting checks to make certain that the risks are within risk tolerance and obtaining evidence of this for internal and external stakeholders.
  • Providing support to ensure that operational risk reporting meets the requirements of the Executive Committee, Personal Insurance Committee (PIC), Enterprise Risk Management Committee (ERMC), and Operational Risk and Control Committee (ORCC).

Requirements include:

  • 3 or more years of experience in the property/casualty insurance industry with progressively professional experience preferably in the area of risk management.
  • Familiarity with OSFI guideline E-21 and other operational risk management standards is required.
  • Prior auditing experience or experience in designing or assessing the effectiveness of processes, systems, and controls with the ability to identify key business risks.
  • An understanding of business processes and operations, and insurance principles and practices is required.

We offer a compelling rewards package, exceptional career development opportunities, and a hybrid flexible work model. If you are a motivated and experienced risk professional looking to make a meaningful contribution to our team, please apply.



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