Learning Support Specialist

5 days ago


Canada StackRoute Full time
Job Description

Position: Learning Support Specialist

Duration: Part-Time / Freelance

Location: Remote/WFH

Job Type: 40 Hrs. in a month, 10-hour weekly engagement every month.

About the Role:

We are seeking a highly motivated and organized Learning Support Specialist to join our team at StackRoute Learning. As a Learning Support Specialist, you will play a critical role in supporting our students in achieving their academic goals.

Key Responsibilities:

  • Attend live classes: Assist students with labs and clarify concepts.
  • Provide outside class support: Join calls and appointments with students.
  • Preferred time for support: 10 AM EST – 5 PM EST
  • Coordinate with instructors: Assist in reviewing assignment submissions and providing grades and feedback.
  • Respond to student queries: Respond to student queries within 48 hours of the student raising the query on Zoom chat.
  • Weekly effort: Complete 10 hours of effort, which can be distributed for evaluations of assignments, responding to Zoom chat, and other technical support to students.
  • Occasional live classes: Join live classes to assess students and gain a better understanding of our learning pedagogy.
  • Assignment evaluations: Evaluate assignments during the weekend, as students submit the majority of the work during the week and on weekends.
  • Meetings with the internal team: Be available for scheduled meetings with the internal team and manager during the weekdays as required.

Requirements:

  • CompTIA curriculum: Familiarize yourself with the CompTIA curriculum aligned to CompTIA A+, Security +, and CySA+ certifications.
  • Preferred certification: Having one of these certificates is preferred.

What We Offer:

We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.



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