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Retail Store Manager

2 months ago

Merritt, Canada Merritt Liquor Store Full time
Job Summary

Merritt Liquor Store is seeking a highly skilled Retail Store Supervisor to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Supervise and motivate a team of sales staff to achieve sales targets and provide excellent customer service.
  • Assign tasks and duties to staff members to ensure efficient store operations.
  • Authorize returns and exchanges, and resolve customer complaints in a fair and timely manner.
  • Develop and implement sales strategies to increase sales volumes and improve customer engagement.
  • Prepare and submit regular sales reports to management, highlighting key performance indicators and areas for improvement.
  • Maintain a clean and organized store environment, including inventory management and visual merchandising.
  • Collaborate with the management team to achieve business objectives and implement company policies.
Requirements
  • Secondary (high) school graduation certificate.
  • 2 years to less than 3 years of experience in a retail management role.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and make decisions under pressure.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
Work Conditions and Physical Capabilities
  • Fast-paced environment with frequent customer interactions.
  • Ability to work in a standing position for long periods and lift up to 25 pounds.
Personal Suitability
  • Client focus and strong customer service skills.
  • Team player with excellent communication and interpersonal skills.
  • Ability to work in a dynamic and ever-changing environment.