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Automotive Service Advisor

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Burnaby, British Columbia, Canada Midas Full time
Automotive Service Advisor Job Description At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. Key Responsibilities: The Service Advisor plays a crucial role in the optimization of the shop's retail sales and profitability while delivering superior customer service, including: * Developing and presenting estimates, sourcing parts, and selling jobs to customers * Interpreting inspection results (working with the Technician) and presenting results to customers * Delivering exceptional customer service while listening and consulting customers * Contributing to the effectiveness of peers to promote success * Increasing and optimizing retail sales and shop profitability, achieving or exceeding shop objectives and goals * Maximizing the safety and well-being of the shop employees and being a good corporate citizen in the communities within which the shop operates Requirements: * General automotive knowledge * 1+ year experience in the automotive industry * Excellent customer service skills * Good communication skills * Team-building skills * Valid driver's license * Ability to work a flexible schedule including weekends Compensation: $28.00 per hour MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location's management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.