Regisseur de plateau Experience Manager

2 weeks ago


Ajax, Ontario, Canada undisclosed Full time

Job Role: Stage Experience Manager

About the Role:

  • Manage the daily operations at the Beauty, Skin and Fragrance Studio to ensure that the Coordinators, Beauty Studio are adequately trained to effectively manage the Studio and drive services on a day-to-day basis.
  • Ensure beauty advisors are trained adequately and are leveraging our technology innovations within services while assisting clients to provide an elevated in-store experience.
  • Manage the Services online reservation system, including publishing beauty advisors availability and class dates and times, to ensure staffing levels are adequate to support a smooth flow of clients receiving services.
  • Execute beauty advisors training for all new hires as well as for existing team members, and facilitate orientation & our selling model training sessions whenever possible.
  • Support the Operations team by ensuring all merchandising concepts and sales floor visuals are within company standard, and execute all visual merchandising flips and ensure replenishment if inventory is added to the sales floor.
  • Ensure all beauty advisors are properly engaging with all store brands visiting the store, and provide feedback on brand training effectiveness when possible.

Requirements:

  • Two to four years' experience in a similar role at a similar volume store or equivalent internal experience.
  • Excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
  • Proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

About Us:

  • We are passionate about finding and sharing beauty in the world.
  • We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

Perks:

  • You will be surrounded by the best talent in the industry – people you can be proud to work with.
  • Enjoy the discounts, gratis & exclusive brand events.
  • We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

Equal Opportunity Employer:

Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career.



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