Spa Operations Manager

2 weeks ago


Canada Accor Hotels Full time
Drive Spa Revenue and Cost Control

As a key member of our Accor Hotels team, you will be responsible for leading the operations of our spa facility, ensuring it operates cost-effectively and efficiently. Your strategic planning and leadership skills will be essential in driving revenue growth and controlling costs.

Key Responsibilities:
  • Develop and implement a 12-month marketing plan to increase spa bookings and revenue
  • Lead the implementation of a 12-month public relations program to promote the spa and its services
  • Collaborate with conference groups to sell customized spa programs and services
  • Manage the spa's fiscal budget and analyze financial performance to inform strategic decisions
  • Lead and develop a high-performing spa team, providing coaching and performance feedback to ensure exceptional service delivery
Requirements:
  • Minimum 5 years of progressive experience in a management position in spa operations
  • Experience in the hospitality industry is an asset
  • Experience and education in spa disciplines such as fitness or therapy is a significant asset
About Us:

Accor Hotels is a leading hospitality company with a portfolio of luxury and upscale brands. We are committed to delivering exceptional guest experiences and providing opportunities for our team members to grow and develop their careers.



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