Customer Service Advocate for Vancouver

3 weeks ago


Vancouver, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

In beBee Professionals, we are seeking a skilled Customer Service Advocate to provide exceptional support to our customers in Vancouver, Canada.

Role Overview

This role involves handling customer inquiries and resolving issues via phone, email, and chat. You will also provide information about products and services, document customer interactions, and collaborate with team members to improve service processes.

Key Responsibilities
  • Respond to customer inquiries in a timely and professional manner.
  • Provide detailed information about products and services to meet customer needs.
  • Resolve customer complaints efficiently and effectively.
  • Document all customer interactions and feedback for future reference.
  • Collaborate with colleagues to enhance service delivery and processes.
Requirements and Qualifications
  • A high school diploma or equivalent is required; additional education is a plus.
  • Prior experience in customer service or a related field is essential.
  • Strong communication and problem-solving skills are necessary for success in this role.
  • You should be able to work in a fast-paced environment and adapt to changing priorities.
  • Familiarity with customer service software and tools is required.
Benefits and Compensation
  • We offer a competitive hourly wage of $18.50-$22.00 per hour, depending on experience.
  • A comprehensive health benefits package is included.
  • Opportunities for career advancement and professional growth are available.
  • A supportive work environment with a focus on teamwork and collaboration.
  • Employee discounts and perks are available to show our appreciation for your hard work.
About the Location

Vancouver, Canada offers a diverse and vibrant community with plenty of opportunities for outdoor activities and cultural experiences.


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