Retail Operations Manager

7 days ago


Fort Erie, Ontario, Canada Canada Inc. Full time
Job Description

We are seeking a highly skilled and experienced retail store supervisor to join our team at Canada Inc.

  • This role is responsible for overseeing the day-to-day operations of our retail store, ensuring excellent customer service and high sales performance.
About the Role

The successful candidate will have a minimum of 7 months to less than 1 year of experience in a retail environment and a secondary (high) school graduation certificate.

  • Key responsibilities include:
    • Assigning sales workers to duties and managing their performance
    • Hiring and training new staff or arranging for their training
    • Authorizing payments by cheque and maintaining accurate records
    • Preparing reports on sales volumes, merchandising, and personnel matters
    • Resolving customer complaints and supply shortages in a fast-paced environment
    • Organizing and maintaining inventory levels
    • Supervising and coordinating activities of up to 3-4 employees
Work Environment

This role requires the ability to work under pressure, meet tight deadlines, and maintain attention to detail in a dynamic retail environment.

  • The ideal candidate will possess excellent oral communication skills, be organized, reliable, and a team player with flexibility to adapt to changing situations.
Compensation and Benefits

We offer a competitive salary range of $45,000 - $60,000 per annum, depending on experience, as well as benefits including life insurance and a permanent work term.

  • Additional benefits include working 37.5 hours per week in a combination of sitting, standing, and walking environments.


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